Return Policy

Returns for Normal Equipment (Rackets, Rubbers, Blades, and Balls)

  1. You can return this equipment if unused and in original packaging and the return is shipped out within 30 days of receiving the items with the a tracking link.
  2. The equipment must be in brand new and re-sellable condition.
  3. Shoes can be returned as long as they were not worn for actual play, which would wear out the soles and add odour to the shoes. Please simply put on the shoes, walk around and test the grip, and then decide to return it without prolonged use.
  4. Return shipping is paid by the customer, and a refund of the purchase price (minus the shipping part of your order) will be given once the order is returned and upon passing inspection. If the order had free shipping, the shipping price will be deducted from the refundable amount.
  5. Custom-assembled rackets CANNOT be returned since they have already been custom cut and assembled.
  6. Used items cannot be returned and are final sale.
  7. Contact us to initiate a return before sending the goods.
  8. Please package the goods safely to ensure that they are in re-sellable condition.

Returns for Tables and Robots

There are currently no returns on tables or robots, unless otherwise specified. However, if you have any issues with yours, please contact us so we can make it right.

Let us make it right.

Even if a return isn’t an option, talk to me and I’ll see if there’s any way to fix the issue for you. I want all customers to be happy with their orders!

Excellent
Based on 69 reviews
Christophe Piantino
Christophe Piantino
2023-11-09
Probably the best place in Canada to buy a table tennis racket. Arthur is very helpful. If you need anythin: e g. to find a rubber or racket not listed, to assemble your racket for free or to add something in your order you already completed, just ask 😊
Doğaç Sayar
Doğaç Sayar
2023-11-06
I ordered a shoes online and recieved an e-mail about my purchase, also tracking code was provided. My package arrived in 2 days as correct size and model. I liked the fast service.
matthieu robert
matthieu robert
2023-11-05
Acheter sur Smash Table Tennis Online Shop, livraison rapide et sans encombre. Je recommande.
Mario Fernandes
Mario Fernandes
2023-11-04
Fast service.
Simon Huang
Simon Huang
2023-11-04
Super kind and helpful
Susan chau
Susan chau
2023-11-04
Great experience at Smash Table Tennis ! Arthur was patient and helped me to get the products that I needed. I bought 8 boxes Nittaku balls here , they are good quality and it only came in within 2 days !
Simon Davis
Simon Davis
2023-11-04
Ordered a rare out of production table tennis rubber that came in new/mint condition with excellent timing! Great responsive service. Would order again Product: Hurricane 2 table tennis rubber, red 2.2 mm rubber shipped to US
Philippe Choquette
Philippe Choquette
2023-10-13
Carries items that aren't easy to find and delivers quickly. The owner is very friendly and answers promptly when needed.
George Lai
George Lai
2023-10-13
Fast shipping and reasonable price.
Ankit Mokashi
Ankit Mokashi
2023-10-12
I had a very good experience with Arthur from Smash TT. He is very knowledgeable in his field. I got a custom TT racket made and delivered the next day. The racket was build professionally with no errors. Also, they carry a variety of brands in stock and at market price. Arthur will be my go to person for buying table tennis stuff.